ORDER AND SHIP EARLY! Orders may require longer lead times due to post-pandemic shipping and industry wide supply chain challenges.
Order And Ship Early!
A massive increase in online shopping and residential deliveries has created record-breaking shipment volumes for UPS, FedEx and USPS. They can't keep up with demand. This can add days to production and delivery times in some instances.
As your partner, we are committed to providing you with the best possible experience and service. Planning ahead allows Staples Promotional Products to help you meet your desired timelines. If you have large orders and tight deadlines, please call Customer Service for extra planning and attention.
On-time delivery could require longer shipping lead times, so order early!
Delivery of in-stock orders may be delayed due to longer shipment transit times
Custom orders may be subject to double delays. Inventories may take longer to reach decorators. Shipment of decorated orders to the customer may also take longer
Paying for expedited services no longer guarantees on-time delivery. Shippers have discontinued their “money-back” delivery time guarantees for the foreseeable future
Plan & order early!
While Staples is working with suppliers and freight carriers to secure priority processing, delays cannot be mitigated in all cases. Shipping carriers do not know when shipping volumes and capacities will normalize. We will keep you informed as volumes and shipping times improve.
Have a mandatory in-hands date?
Share it with Customer Service! They will know the best options to ensure timely delivery.
Order early if you can!
Build a few extra days into your timeline just in case.
Shipping to or from Southern California?
Order even earlier! That region is experiencing the longest delays.
Welcome to the newly designed United Way Store! The site now welcomes both organizational purchases form authorized groups, and orders from individual buyers. Please make sure to create a new account as your previous one will no longer work. If you have questions, please contact your dedicated customer service team at 1-800-813-9564.
Please Note: If you are a nonprofit organization and already had a pre-approved for Tax Exemption on file with us, you will not need to re-upload your certificate as part of you new account creation.
NEW - We are now offering Guest Checkout for the Individual purchasers.
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